Learn More About Us

Elite Resources Network is an Egyptian Shared Service Center which aims to empower businesses around the world to achieve their full potential by providing top-notch services and solutions. We believe in the power of collaboration and innovation to drive success. Join us on this journey and discover how we can help you reach new heights.

  • Expert team of professionals
  • Comprehensive range of services
  • Customized solutions for your business

We offer a wide range of services to help you grow your business. Our team of experts is dedicated to providing the highest quality of service to our clients. We work with you to develop a customized solution that meets your unique needs.

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Happy Clients

Functions

Hard Workers

Seamless Integration

Diverse, qualified teams work together seamlessly, ensuring all aspects of your business run smoothly.

  • Easy to implement
  • Compatible with various platforms
  • Minimal downtime

Unmatched Efficiency

Optimizing operations for peak performance, freeing the outsourcing units to focus on strategic initiatives.

  • Streamlined processes
  • Automated workflows
  • Enhanced performance

Proven Quality

Delivering results, consistently exceeding expectations by ensuring continuous team development and process optimization through operational excellence.

  • Top-notch services
  • Reliable and durable
  • Constant quality monitoring based on KPIs

24/7 Support

Speed to market and real-time interaction.

  • Always available
  • Quick response times
  • Expert assistance

Cost Efficiency

Smart spending and full utilization of KPIs.

  • Affordable pricing
  • High return on investment
  • Cost-saving measures

Fast Recruiting

Of qualified team members.

  • Quick hiring process
  • Access to top talent
  • Streamlined recruitment

Expertise in Various Fields

From simple business processes to highly complex Robotic Process Automation.

  • Industry-specific knowledge
  • Experienced professionals
  • Comprehensive solutions

Skilled Team

Fluent in English and German.

  • Multidisciplinary team
  • Global reach
  • Customized services

Data Protection

Data processing is protected under GDPR.

  • GDPR compliant
  • Secure data handling
  • Privacy-focused

Governance & Compliance

Our business fully complies with all code of conduct types.

  • Ethical practices
  • Legal compliance
  • Code of conduct adherence

Full Transparency

We ensure full transparency through real-time trackable performance, keeping you informed at every step.

  • Real-time tracking
  • Clear communication
  • Open reporting

Regular Reporting

We provide regular reporting to every outsourcing business unit, ensuring you stay updated on progress and performance.

  • Consistent updates
  • Detailed reports
  • Performance insights
Check Our Services

Benchmarking

Comparing performance metrics to industry standards to identify improvement areas.

Business Analysis

Providing insights and strategies to improve business performance and achieve goals.

RPA

Implementing Robotic Process Automation to streamline and automate business processes.

Full Stack Development

Building comprehensive web applications with both front-end and back-end development.

Commercial Management

Driving business growth through strategic commercial planning and execution.

Yield Management

Optimizing revenue through strategic pricing and inventory control.

Revenue Management

Maximizing revenue by analyzing and forecasting market demand.

Cruises

Offering comprehensive cruise management and booking services.

Hotel Shop

Providing a wide range of hotel products and services for guests.

Channel Manager

Managing distribution channels to maximize hotel bookings and revenue.

Non-Bookable Content

Managing and displaying non-bookable content to enhance user experience.

Bed-Bank

Providing access to a wide range of hotel inventory for travel agents.

Contracting and Pricing

Negotiating contracts and setting competitive prices for services.

Customer Service

Providing exceptional customer service to ensure client satisfaction.

Flight Service & GDS

Offering flight booking services and Global Distribution System (GDS) integration.

Product & Inventory Management

Managing inventory to ensure optimal stock levels and availability.

System Key Users

Providing expert users to manage and optimize system operations.

Global IT Services

Offering comprehensive IT services to support global business operations.

Call To Action

Ready to take your business to the next level? Our team of experts is here to help you achieve your goals. Contact us today to learn more about our services and how we can assist you in reaching new heights of success.

Call To Action
Check Our Team
emad-fayed

Emad Fayed

CEO
rami-alsagheir

Rami Alsagheir

CFO
walid-zakaria

Walid Zakaria

CTO
Frequently Asked Questions

Where are you located?

We are in Hurghada, Egypt with access to worldwide sites.

What are your working Days/hours?

24/7 support via different modules customized on your business needs.

Which Industry you are serving?

We are not limited to specific industry as we serve Tour Operators, Hotels, Aviation, Restaurants, Car Rental, etc. However, If you have other field, we are happy to help you.

Which type of contracts agreement you offer?

We offer flexible solutions tailored to your business needs, whether you're looking for a one-time task or project completion or require dedicated professionals available to work on an hourly basis.

How do you ensure data security processed at your End?

We prioritize data security and adhere strictly to GDPR guidelines, ensuring that your information is handled with the utmost care and compliance.

How do I track the status of my service?

We provide access to a real-time Tracking Tool.

Need Help? Contact Us

Address

Hurghada Dreams, Arabia Road, Hurghada 84511, Red Sea, Egypt

Call Us

+20 106 551 0197

Email Us

info@eliteresourcesnetwork.com